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Bus: Bad experience.

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Assalamualaikum. This post is not to condemn anyone. But my right and also as reminder to others. Sorry if you don't like. Yesterday after finishing my work... i took a taxi and go to the nearest LRT.  And then changed to KTM to go to TBS. From there, i bought a ticket bus to JB. I choose 02:30pm Konsurtrium, since that the earliest time i can get.  Remain about 15minutes more, i rushing go to pray and toilet. Sharp 02:30 pm, i go down at departure area.  And luckily my bus not arrive yet. So, i took a seat and rambling around with my internet line. WhatsApp my sister... call my parents. Time passing by, after 30minutes... they announced that my bus are delayed. So as I'm not lunch yet, i go to small stall over there and bought some bread. After 30minutes, means is one hour already and still delayed. What the fish! I go to girl who uniformly look like staff TBS, to get an explanation. But to my surprised they don't reply ...